Return & Refund Policy

At MOLLOLOGY, we want you to feel truly happy with every jewelry purchase. Our pieces are selected to bring a little everyday sparkle, and we’re always here to help if you have questions before or after your order.

For hygiene and safety reasons, earrings are final sale and cannot be returned or exchanged. We sincerely appreciate your understanding, as this policy helps us ensure every customer receives unworn, carefully handled jewelry.

If there is an issue with your order or something doesn’t feel quite right, please contact us at support@mollology.com. We’ll be happy to review your concern and do our best to find the sweetest solution.

For eligible return or refund requests, please email us within 14 days of purchase. Once your request is approved, we’ll provide return instructions and guide you through the next steps. Please note that buyers are responsible for return shipping costs.